FAQ

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute or direct payment through PayPal.

Do you sell Gift Cards?

Yes, we do. You can purchase I Wear Truth gift cards here. The gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees and no expiration dates.

Where do you ship to?

We currently only ship to Canada and the United States. International shipping will be available in the near future.

What does shipping cost?

Just add the items to your cart and select your country from the list to get a shipping price.

How long does shipping take? What shipping methods do you use?

Please allow 2-4 business days for orders to be processed after your purchase is complete. Once completed, your item will ship within a few days to a week, depending on the chosen shipping method.

What is your return & exchange policy?

We want you to be 100% satisfied with your I Wear Truth purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.

To return or exchange an item please follow the steps below:

Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)

Mail your return to:

Boutique I Wear Truth

Attn: Returns/Exchanges
102 W Service Rd #2532066
Champlain, NY 12919

Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.

How does your clothing fit?

For unisex styles, each size will fit men true to size. For women, a unisex XS is equivalent to a woman’s small, a unisex small is equivalent to a woman’s medium and so on. Please refer to the size chart of each product, which is the best tool to utilize to determine sizing. Size charts are found on each product page, in the bottom tabs.

I ordered two shirts of the same size, why is one smaller?

Some of the designs are printed on different style shirts. Check the product description for any special sizing notes or refer to the Size Chart under the desired item.

How should I care for my tees, crewnecks, and hoodies? Will they shrink?

We recommend turning them inside out and machine or hand washing on cold. Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. To minimize the shrinking, machine dry low or hang dry.

Is your clothing fair trade?

Our clothes are 100% fair trade. They are manufactured in a no-sweatshop, humane and sustainable way. You can find more information about our clothing here.

Still have other questions?

For additional information about I Wear Truth, please use the contact form.

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